Air Canada Vacations

• Reservations and Cruises
• Asia, South America & United Kingdom/Europe Groups
• Pre-and Post Travel
• Support During Travel
• Technical Support and Feeback
• Our Mailing Addresses
• Media Inquiries
• Gift Certificates

Reservations and Cruises

Call us toll-free at 1 866 529-2079.

For immediate website navigation support, call us toll-free at 1 866 529-2079.

Our business hours are:

• 8 a.m to 9 p.m. ET Monday to Friday
• 9 a.m. to 5 p.m. ET Saturday and Sunday
• Closed Major holidays

Before contacting us, have you looked at the Frequently Asked Questions (FAQs)? You may also visit our Group Reservations and Cruise Bookings sections for these inquiries.

Asia, South America & United Kingdom/Europe Groups

Toll-free 1 877 274-2228
Monday-Friday 9 a.m. to 5 p.m. ET

E-mail
General: international@vacv.com
Support: internationalsupport@vacv.com
Groups: internationalgroups@vacv.com

Pre-and Post Travel

Please use our Contact Form.

Support During Travel

For assistance during your trip, call a customer care agent toll-free:

• Most destinations: 1 800 296-3408
• Costa Rica: 0 800 015-0382
• Mexico: 001 800 514-3408
• Cuba, Grand Cayman, St. Lucia: Contact your local Air Canada Vacations destination representative

Technical Support and Feeback

Website Support

For help to navigate, email us at customersupport@vacv.com (a web support agent will respond to you within 48 hours).

For travel agents, please contact our sales department.

Comments and Suggestions

If you have any suggestion or comment on our website, send us an e-mail at webmaster@vacv.com.

Mailing Adresses

Here are our addresses:

Gift Certificates

Give the gift of travel with an Air Canada Vacations Gift Certificate!
Available anytime, gift certificates are redeemable toward the purchase of ANY Air Canada Vacations product.

Simply e-mail giftcertificates@vacv.com to purchase an Air Canada Vacations Gift Certificate in ANY denomination. No expiry dates. No fees.

Media Inquiries

For media inquiries, e-mail us at media@vacv.com or visit our Press Room.