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Berlin
Ich bin ein Berliner
Before You Leave Canada
Entry requirements
It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
It is recommended that you present yourself at the airport counter of the airline indicated on your e-ticket. Please refer to aircanada.com for details.
Hotel check-in
Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher. You will then be assigned your accommodation. Passport must be presented upon check in.
Hotel check in times may vary depending on the property but generally check-in time in most hotels is 3:00PM
During your stay
Need help or assistance with your vacation?
Contact Air Canada Vacations Customer Care
Long distance calls
Telephone calls from your hotel to Canada are expensive and service charges are high. We would suggest you ask your family and friends to call you, while in Germany.
Phone calls are charged per minute, including local calls. Rates vary considerably, depending on time of day and distance. Calls are much cheaper between 18:00-09:00 and all day at weekends and on national public holidays. The lowest rate is between 21:00 and early morning, which applies to long-distance calls in particular.
For international calls, reduced rates are charged for some countries at certain times of day. Please note that calling from a mobile has different and usually higher tariffs.
One of the cheapest ways to keep in touch with your family and friends is to use an international prepaid calling card
Emergency
You can ask for a doctor or a dentist through your hotel. Keep all your receipts.
Tourists requiring urgent medical care should go to the nearest hospital emergency room (airports and many train stations also have medical teams and first aid facilities).
Banking
In general banks are open from 08:30 or 09:00 until 16:00. On Wednesdays smaller branches are often closed, and larger banks may close at 13:00. Banks frequently stay open until 18:30 on Thursdays
Currency
The German currency was previously the deutschmark, but it is now the Euro
Getting around
Berlin's integrated public transit system is composed of U-Bahn (underground), buses, trams, S-Bahn (light rail) and ferries, which you can use to get almost anywhere in the city.
Bus / Metro
The network of local transport in Berlin consists of bus lines, tramlines and rail lines. The extended transit system will take you easily and safely to any sight or attraction in the city.
The local public transport system is constantly expanding and upgrading schedules.
Train
The new central station Berlin Hauptbahnhof, in the heart of Berlin, was opened in 2006. It is located in the city centre and is well connected to the public transport system. In addition, the city has four other train stations located in different areas of the city that operate long-distance trains.
Taxi
Berlin taxicabs are easy to spot on the street, as they are all beige, very often Mercedes Benz, with a visible TAXI sign on the roof. With over 7000 taxis, they are also quite easy to get hold of. Taxis can be hailed in the street, or picked up at taxi stands across the city. Taxis in Berlin are comfortable, known to be safe, and quite an economical choice, compared to other European cities. Taxi drivers also generally speak English (at least to some extent).
Berlin taxis tend to be metered; fixed prices are rare. The meter starts at ¬3.
Sightseeing
Optional excursions are a great way to enhance your Air Canada Vacations holiday. Choose from a wide variety of activities and excursions available at your destination. For more information or to reserve your excursion, please see our activities section
Tipping
In Germany, service is usually included in your restaurant bill, but it is widely considered appropriate to give a 10 percent tip. The easiest way is to round the sum of the bill up and include the tip
Water
The tap water in Germany is generally safe to drink, but the Germans usually dont drink it, restaurants will not serve you a free glass of German water. The only water you can get at a restaurant will be bottled water with carbonation, or bottled water without carbonation
Electricity
Electricity in Germany is 230 Volts, alternating at 50 cycles per second. If you travel to Germany with a device that does not accept 230 Volts at 50 Hertz, you will need a voltage converter.
Shopping
The upper part of Kurfürstendamm and the following Tauentzienstrasse are a shopping paradise especially for younger people. Famous international labels like H&M, Benetton and Zara can be found right next to each other.
Wilmersdorfer Strasse boulevard consists of a huge number of shops and department stores. Different kinds of shops are found right next to each other. Therefore a little shopping stroll can become an exhilarating pleasure.
The Hackescher Markt (Hackeschen Höfe) has courtyards for the trendy and its bordering streets have become a must-see, full of unique and quirky shops and boutiques.
The popular shopping zone in Steglitz consists of two shopping malls, a shopping forum and the huge Galeria. It offers a diversified selection of shops. Besides the subsidiaries of the big shopping centres and well-known labels one can find numerous smaller boutiques.
Language
The official language of Germany is Standard German, with over 95% of the country speaking Standard German or German dialects as their first language. Most Germans also learn English as their first foreign language in school.
Religion
Most of Germany practices Christianity (62%). The two major denominations in Germany today are the Lutheran Church and Roman Catholicism. The Lutheran Church is the largest denomination in Germany.
Time zone
Germany is in the Central European Time Zone. Central European Standard Time (CET) is 1 hours ahead of Greenwich Mean Time (GMT+1).
Your Departure from Destination
Hotel check out
Hotel check out times may vary depending on the property but generally you must vacate the room by 11:00 AM.
Duty-free allowance
Please refer to following link for complete information from the Canada Border Services Agency
Airport check in
It is recommended that you present yourself at the airport counter of the airline indicated on your e-ticket. Please refer to aircanada.com for details.
Customer Care
For inquiries relating to extension of stay or change or hotel changes, please contact Air Canada Vacations Customer Care.
Entry requirements
It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
Please refer to aircanada.com for complete information on travel requirements and regulation.
Baggage
Please refer to aircanada.com for baggage Information:
It is recommended that you present yourself at the airport counter of the airline indicated on your e-ticket. Please refer to aircanada.com for details.
Hotel check-in
Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher. You will then be assigned your accommodation. Passport must be presented upon check in.
Hotel check in times may vary depending on the property but generally check-in time in most hotels is 3:00PM
During your stay
Need help or assistance with your vacation?
Contact Air Canada Vacations Customer Care
Long distance calls
Telephone calls from your hotel to Canada are expensive and service charges are high. We would suggest you ask your family and friends to call you, while in Germany.
Phone calls are charged per minute, including local calls. Rates vary considerably, depending on time of day and distance. Calls are much cheaper between 18:00-09:00 and all day at weekends and on national public holidays. The lowest rate is between 21:00 and early morning, which applies to long-distance calls in particular.
For international calls, reduced rates are charged for some countries at certain times of day. Please note that calling from a mobile has different and usually higher tariffs.
One of the cheapest ways to keep in touch with your family and friends is to use an international prepaid calling card
Emergency
You can ask for a doctor or a dentist through your hotel. Keep all your receipts.
Tourists requiring urgent medical care should go to the nearest hospital emergency room (airports and many train stations also have medical teams and first aid facilities).
Banking
In general banks are open from 08:30 or 09:00 until 16:00. On Wednesdays smaller branches are often closed, and larger banks may close at 13:00. Banks frequently stay open until 18:30 on Thursdays
Currency
The German currency was previously the deutschmark, but it is now the Euro
Getting around
Berlin's integrated public transit system is composed of U-Bahn (underground), buses, trams, S-Bahn (light rail) and ferries, which you can use to get almost anywhere in the city.
Bus / Metro
The network of local transport in Berlin consists of bus lines, tramlines and rail lines. The extended transit system will take you easily and safely to any sight or attraction in the city.
The local public transport system is constantly expanding and upgrading schedules.
Train
The new central station Berlin Hauptbahnhof, in the heart of Berlin, was opened in 2006. It is located in the city centre and is well connected to the public transport system. In addition, the city has four other train stations located in different areas of the city that operate long-distance trains.
Taxi
Berlin taxicabs are easy to spot on the street, as they are all beige, very often Mercedes Benz, with a visible TAXI sign on the roof. With over 7000 taxis, they are also quite easy to get hold of. Taxis can be hailed in the street, or picked up at taxi stands across the city. Taxis in Berlin are comfortable, known to be safe, and quite an economical choice, compared to other European cities. Taxi drivers also generally speak English (at least to some extent).
Berlin taxis tend to be metered; fixed prices are rare. The meter starts at ¬3.
Sightseeing
Optional excursions are a great way to enhance your Air Canada Vacations holiday. Choose from a wide variety of activities and excursions available at your destination. For more information or to reserve your excursion, please see our activities section
Tipping
In Germany, service is usually included in your restaurant bill, but it is widely considered appropriate to give a 10 percent tip. The easiest way is to round the sum of the bill up and include the tip
Water
The tap water in Germany is generally safe to drink, but the Germans usually dont drink it, restaurants will not serve you a free glass of German water. The only water you can get at a restaurant will be bottled water with carbonation, or bottled water without carbonation
Electricity
Electricity in Germany is 230 Volts, alternating at 50 cycles per second. If you travel to Germany with a device that does not accept 230 Volts at 50 Hertz, you will need a voltage converter.
Shopping
The upper part of Kurfürstendamm and the following Tauentzienstrasse are a shopping paradise especially for younger people. Famous international labels like H&M, Benetton and Zara can be found right next to each other.
Wilmersdorfer Strasse boulevard consists of a huge number of shops and department stores. Different kinds of shops are found right next to each other. Therefore a little shopping stroll can become an exhilarating pleasure.
The Hackescher Markt (Hackeschen Höfe) has courtyards for the trendy and its bordering streets have become a must-see, full of unique and quirky shops and boutiques.
The popular shopping zone in Steglitz consists of two shopping malls, a shopping forum and the huge Galeria. It offers a diversified selection of shops. Besides the subsidiaries of the big shopping centres and well-known labels one can find numerous smaller boutiques.
Language
The official language of Germany is Standard German, with over 95% of the country speaking Standard German or German dialects as their first language. Most Germans also learn English as their first foreign language in school.
Religion
Most of Germany practices Christianity (62%). The two major denominations in Germany today are the Lutheran Church and Roman Catholicism. The Lutheran Church is the largest denomination in Germany.
Time zone
Germany is in the Central European Time Zone. Central European Standard Time (CET) is 1 hours ahead of Greenwich Mean Time (GMT+1).
Your Departure from Destination
Hotel check out
Hotel check out times may vary depending on the property but generally you must vacate the room by 11:00 AM.
Duty-free allowance
Please refer to following link for complete information from the Canada Border Services Agency
Airport check in
It is recommended that you present yourself at the airport counter of the airline indicated on your e-ticket. Please refer to aircanada.com for details.
Customer Care
For inquiries relating to extension of stay or change or hotel changes, please contact Air Canada Vacations Customer Care.
