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Bermuda
It's yours to discover
Before you leave Canada
Entry requirements
It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
Please refer to aircanada.com for complete information on travel requirements.
Baggage
Please refer to aircanada.com for Baggage Information.
Airport check in
It is recommended that you present yourself at the airport counter of the airline indicated on your voucher 3 hours prior to departure. Air Canada representatives are available to assist you, or you may contact an Air Canada Vacations representative at 1-800-296-3408.
Your arrival at destination
Airport procedures
A Bermuda Triangle Tours Ltd. representative will meet your flight and assist you with ground transportation once you have gone through immigration and customs.
Transfer
Return transfers are included with your holiday package. If you purchased a flight only, transfers are extra.
Hotel check in
Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher. You will then be assigned your accommodation. Check-in time at most hotels is between 2 p.m. and 4 p.m.
Your departure from destination
Departure information
Passengers departure information together with phone numbers to confirm pick-up times are contained in the welcome envelope.
Hotel check out
Hotel check out times may vary depending on the property but generally you must vacate the room by 12:00 (noon). For passengers with late flights, every effort will be made to provide you with a hospitality room, however, this cannot be guaranteed, particularly during high season.
Duty-free Shopping
Duty-free shops are located at the airport or in town. After an absence of 7 days or more, Canadian residents are permitted to return with a maximum of $750 CDN of merchandise per trip without paying duty. Each time you leave Canada for at least 48 hours, you are eligible to declare up to $200 CDN of merchandise. A written declaration may be requested. Each adult is allowed 1.1 litre (40 oz.) of liquor and one (1) carton of cigarettes.If you include cigarettes, tobacco sticks and loose tobacco in your personal exemption allowance, only a partial exemption will apply. You will have to pay a minimum duty on these products unless they are marked Canada - Duty paid. Canadian made products sold at a duty-free shop will be marked in this way.
Airport check in
Procedures are the same as for departure from Canada.
During your holiday
Customer Care
To reach Air Canada Vacations Customer Care, call toll-free 800 296-3408 or e-mail us at: prevoyageclientele@vacv.com. We are at your service seven days a week: from 8 a.m. to 9 p.m. Monday to Friday and from 8 a.m. to 6 p.m. Saturday and Sunday, eastern time.
Local Air Canada Vacations office
Air Canada Vacations is represented in Bermuda by Bermuda Triangle Tours Ltd. You will be provided with an information letter on arrival. Should you require the services of an Air Canada Vacations representative, please call: (441) 293-1334.
Emergency
You can ask for a doctor or a dentist through your hotel. Please contact your representative if you require assistance. Keep all your receipts.
Banking
All Bank of Bermuda branches are open Monday to Thursday from 9:30 a.m. to 3:00 p.m., and on Fridays from 9:30 a.m. to 4:30 p.m.
Currency
The currency in Bermuda is the Bermuda dollar whose value is equal to the US dollar; both are legal tender on the island. Traveler's cheques are honoured everywhere.
Long distance calls
Please note if placing a call from your hotel room, to ask the hotel operator about connection service charges. Using a pay phone will avoid these service charges from the hotel.
Credit cards
International credit cards are accepted at most shops and restaurants although some of the smaller hotels and their dining rooms do not accept them.
Shopping
Stores are open Monday to Saturday from 9:00 a.m. to 5:00 p.m. Shops are open for late night shopping one night a week during summer and some on Sundays. Best buys are on goods imported from Great Britain and Europe such as china, crystal, woolens and linens.
Local transportation
Scheduled bus and ferry service run frequently to Bermuda's most popular destinations. Be sure you have correct fare or alternatively that you have purchased tokens as drivers do not give change. Taxis are metered and can be easily hailed on the streets of Hamilton.
Car rental
Car rental is not available in Bermuda, however, you may rent mopeds and scooters as an alternative mode of transport. Rental facilities can be found at most hotels and liveries throughout the Island. Rates may vary but generally a one day rental will cost from USD$29-36 for a double seater.
Sightseeing
Optional excursions are a great way to enhance your Air Canada Vacations holiday. Choose from a wide variety of activities and excursions available at your destination. For more information or to reserve your excursion, please see our local Air Canada Vacations Representative or Ground Handler Partner.
Tipping
If there has been no service charge added to your bill, tipping is at the clients discretion (generally 10% to 15%).
Water
Tap water is safe to drink.
Electricity
Same as North America.
Language
English
Religion
Protestant and Catholic. Check the Bermuda Telephone Directory under Churches for a list of religious establishments.
Time zone
When it is noon in Bermuda, it is
12 p.m. (noon) in Halifax
11 a.m. in Montreal or Toronto
10 a.m. in Winnipeg
9 a.m. in Calgary
8 a.m. in Vancouver
The above times are for the winter season only ; it does not take into account Daylight Savings time.
When it is noon in Bermuda, it is
12 p.m. (noon) in Halifax
11 a.m. in Montreal or Toronto
10 a.m. in Winnipeg
9 a.m. in Calgary
8 a.m. in Vancouver
The above times are for the winter season only ; it does not take into account Daylight Savings time.
Entry requirements
It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
Please refer to aircanada.com for complete information on travel requirements.
Baggage
Please refer to aircanada.com for Baggage Information.
Airport check in
It is recommended that you present yourself at the airport counter of the airline indicated on your voucher 3 hours prior to departure. Air Canada representatives are available to assist you, or you may contact an Air Canada Vacations representative at 1-800-296-3408.
Your arrival at destination
Airport procedures
A Bermuda Triangle Tours Ltd. representative will meet your flight and assist you with ground transportation once you have gone through immigration and customs.
Transfer
Return transfers are included with your holiday package. If you purchased a flight only, transfers are extra.
Hotel check in
Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher. You will then be assigned your accommodation. Check-in time at most hotels is between 2 p.m. and 4 p.m.
Your departure from destination
Departure information
Passengers departure information together with phone numbers to confirm pick-up times are contained in the welcome envelope.
Hotel check out
Hotel check out times may vary depending on the property but generally you must vacate the room by 12:00 (noon). For passengers with late flights, every effort will be made to provide you with a hospitality room, however, this cannot be guaranteed, particularly during high season.
Duty-free Shopping
Duty-free shops are located at the airport or in town. After an absence of 7 days or more, Canadian residents are permitted to return with a maximum of $750 CDN of merchandise per trip without paying duty. Each time you leave Canada for at least 48 hours, you are eligible to declare up to $200 CDN of merchandise. A written declaration may be requested. Each adult is allowed 1.1 litre (40 oz.) of liquor and one (1) carton of cigarettes.If you include cigarettes, tobacco sticks and loose tobacco in your personal exemption allowance, only a partial exemption will apply. You will have to pay a minimum duty on these products unless they are marked Canada - Duty paid. Canadian made products sold at a duty-free shop will be marked in this way.
Airport check in
Procedures are the same as for departure from Canada.
During your holiday
Customer Care
To reach Air Canada Vacations Customer Care, call toll-free 800 296-3408 or e-mail us at: prevoyageclientele@vacv.com. We are at your service seven days a week: from 8 a.m. to 9 p.m. Monday to Friday and from 8 a.m. to 6 p.m. Saturday and Sunday, eastern time.
Local Air Canada Vacations office
Air Canada Vacations is represented in Bermuda by Bermuda Triangle Tours Ltd. You will be provided with an information letter on arrival. Should you require the services of an Air Canada Vacations representative, please call: (441) 293-1334.
Emergency
You can ask for a doctor or a dentist through your hotel. Please contact your representative if you require assistance. Keep all your receipts.
Banking
All Bank of Bermuda branches are open Monday to Thursday from 9:30 a.m. to 3:00 p.m., and on Fridays from 9:30 a.m. to 4:30 p.m.
Currency
The currency in Bermuda is the Bermuda dollar whose value is equal to the US dollar; both are legal tender on the island. Traveler's cheques are honoured everywhere.
Long distance calls
Please note if placing a call from your hotel room, to ask the hotel operator about connection service charges. Using a pay phone will avoid these service charges from the hotel.
Credit cards
International credit cards are accepted at most shops and restaurants although some of the smaller hotels and their dining rooms do not accept them.
Shopping
Stores are open Monday to Saturday from 9:00 a.m. to 5:00 p.m. Shops are open for late night shopping one night a week during summer and some on Sundays. Best buys are on goods imported from Great Britain and Europe such as china, crystal, woolens and linens.
Local transportation
Scheduled bus and ferry service run frequently to Bermuda's most popular destinations. Be sure you have correct fare or alternatively that you have purchased tokens as drivers do not give change. Taxis are metered and can be easily hailed on the streets of Hamilton.
Car rental
Car rental is not available in Bermuda, however, you may rent mopeds and scooters as an alternative mode of transport. Rental facilities can be found at most hotels and liveries throughout the Island. Rates may vary but generally a one day rental will cost from USD$29-36 for a double seater.
Sightseeing
Optional excursions are a great way to enhance your Air Canada Vacations holiday. Choose from a wide variety of activities and excursions available at your destination. For more information or to reserve your excursion, please see our local Air Canada Vacations Representative or Ground Handler Partner.
Tipping
If there has been no service charge added to your bill, tipping is at the clients discretion (generally 10% to 15%).
Water
Tap water is safe to drink.
Electricity
Same as North America.
Language
English
Religion
Protestant and Catholic. Check the Bermuda Telephone Directory under Churches for a list of religious establishments.
Time zone
When it is noon in Bermuda, it is
12 p.m. (noon) in Halifax
11 a.m. in Montreal or Toronto
10 a.m. in Winnipeg
9 a.m. in Calgary
8 a.m. in Vancouver
The above times are for the winter season only ; it does not take into account Daylight Savings time.
When it is noon in Bermuda, it is
12 p.m. (noon) in Halifax
11 a.m. in Montreal or Toronto
10 a.m. in Winnipeg
9 a.m. in Calgary
8 a.m. in Vancouver
The above times are for the winter season only ; it does not take into account Daylight Savings time.
