Air Canada Vacations

Before you leave Canada

Entry requirements

It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter or transit through each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.

Please refer to Air Canada for complete information on travel requirements and regulations.

Baggage

Please refer to Air Canada for up-to-date baggage allowances.

Airport check-in

Please present yourself at the airport counter or self-service kiosks of the airline indicated on your e-ticket. Web check-in and mobile check-in are also available.
Please refer to Air Canada for recommended check-in times and more details.

Your arrival at destination

Transportation from Leonardo Da Vinci Airport to Rome

Rome's Leonardo Da Vinci (Fiumicino) airport is served by taxi, train, bus and limousine.

By train

You have a choice of two trains to get to downtown Rome from Fiumicino Airport. The non-stop Airport-Termini express takes you directly to Stazione Termini, Rome's main train station, which is well served by taxis and is the hub of metro and bus lines. The ride to Termini takes 30 minutes. Buy your ticket at the automatic vending machines. Remember to validate your ticket at the gate before you board. Machines are located on station platforms and are usually yellow.

By bus

Terravision Shuttle and Schiaffini Travel Shuttle operate frequently between Fiumicinio Airport and Termini Station. Tickets can be purchased from authorized booths at the airport.

By taxi

We recommend that you use only authorized taxis (white vehicles with a taximeter) available at the arrivals area in the terminal. A taxi from Fiumicino to the centre of town costs approximately EUR 50, including extra charges for airport service and luggage, and the ride takes 30-40 minutes. Private limousines can be hired at booths in the arrivals hall.

Hotel check-in

Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher. You will then be assigned your accommodation. Passport must be presented upon check in.

Hotel check-in times may vary depending on the hotel but is generally 3 p.m.

During your stay

If you need help or assistance with your vacation, please contact Air Canada Vacations Customer Care.

Shopping

As you'd expect, fashion is big business, this is Italy after all, but all manner of upmarket gear besides clothes is sold in the city. Stores are generally open from 9 a.m. to 1 p.m. and from 3:30 p.m. to 7:30 p.m. (except on Sundays and Monday mornings). August is traditionally the month when small businesses take their annual holiday. In Rome, most shops and restaurants close for about two weeks around the 15th of August.

Tipping

Most hotel and restaurant bills include a service charge. Make sure you check the bill to avoid tipping twice. Where a service charge is not included in a restaurant, or for a taxi driver, tour guide or other service provider, it is customary to leave a tip of 10%-15% of the bill.

Water

Water in Rome is safe to drink.

Electricity

Electricity supply in Italy is AC 220 V, 50 Hz. Sockets use the round-pin European system. Most hotels have adaptors.

Currency

The currency in Italy is the Euro.

Banking

Banks are open Monday to Friday, 8:35 a.m. - 1:35 p.m. and 3 p.m. - 4 p.m., and closed on weekends and on national holidays.

All major credit cards are widely accepted.

Long distance calls

Telephone calls from your hotel to Canada can be very expensive and service charges are high.

Prepaid calling cards are readily available.

To call Canada, dial 001 and then the number.

Language

Italian is the offical language, but you'll find a lot of English in popular tourist areas.

Time zone

UTC/GMT +1 hour
Daylight savings time UTC/GMT +2 hours

Emergency

You can ask for a doctor or a dentist through your hotel. Keep all your receipts. 
Tourists requiring urgent medical care should go to the nearest hospital emergency room (airports and many train stations also have medical teams and first aid facilities).

Getting around

Sightseeing

Air Canada Vacations offers a huge selection of day tours and activities in Rome that you can easily add to your shopping cart when you book. Enjoy the Illuminated Rome Night Tour with Dinner or the Imperial Rome Afternoon Tour.

Rental car

Air Canada Vacations offers convenient short-term and long-term car rentals throughout Europe.

Public transport

Public transport in Rome is extremely good value for money. The integrated urban transport system means that each ticket allows 75 minutes travel on any combination of public transport, although only one journey on the underground network (the Metropolitana) is allowed per ticket. All tickets should be purchased in advance from tobacconists (clearly distinguishable by the large "T" sign outside), news stands or at the station. Tickets must be validated in the machines on buses or in metro stations at the start of the journey. If a single journey takes longer than 75 minutes you must re-stamp your ticket at appropriate intervals before continuing. Inspectors will always impose a heavy fine if tickets have not been stamped and rarely believe tourists who plead ignorance.

Buses

The city centre is very well served by an extensive public bus network, providing access to all areas of the city. Particularly useful routes are numbers 64 and 40 Express. Both of these travel between Termini and St. Peter's through the city centre, with stops in or close to Piazza Venezia, Piazza Navona, Via del Corso, Campo de' Fiori and Largo Argentina. Another useful route is the H, which travels from Termini to Trastevere through the centre, with stops near the Campidoglio and the Ghetto.  Buses generally run from 5:30 a.m. until midnight, with limited services throughout the night on some routes. 

Metro

Rome's underground network is of limited use to visitors since it generally skirts the city centre to avoid archaeological sites. Therefore, useful stops on the underground are Termini, Piazza della Repubblica, Spagna, Flaminio, Barberini and Colosseo - all of which are located close to areas of interest or to main hotel districts.

Taxi

If you need a taxi, remember to look for the official metered white or yellow taxis. There are taxi ranks in many locations throughout the centre, but it is nearly impossible to hail one, particularly at night. Make sure your taxi is metered; insist on the metered fare, rather than an arranged price.

Train

Rome's main train station and transport hub is Stazione Termini from where there are regular trains to other European countries, all major Italian cities and many smaller towns.

Your departure

Hotel checkout

Hotel checkout times may vary depending on the property, but generally you must vacate the room by 11 a.m.

Duty-free exemptions

Please refer to the Canada Border Services Agency for up-to-date information on personal exemptions.

Airport check-in

Please present yourself at the airport counter or self-service kiosks of the airline indicated on your e-ticket. Web check-in and mobile check-in are also available.
Please refer to Air Canada for recommended check-in times and more details.

Customer care

For any inquiries regarding your travel plans, please contact Air Canada Vacations Customer Care.