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Kingston
"...every little thing is gonna be alright" - Bob Marley
Before you leave Canada
Entry requirements
It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
Please refer to aircanada.com for complete information on travel requirements.
Baggage
Please refer to aircanada.com for Baggage Information.
Airport check-in
It is recommended that you present yourself at the airport counter of the airline indicated on your voucher 3 hours prior to departure. Air Canada representatives are available to assist you, or you may contact an Air Canada Vacations representative at 1-800-296-3408.
Your arrival at destination
Transportation from airport
All passengers must arrange their own transfers by taxi or bus. There are various options for travel to your hotel depending on your budget and flexibility. The airport are very well served by public transport, shuttle buses and taxis. Car rentals are also available. Transfers are included for Strawberry Hill.
Hotel check-in
Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher and valid photo I.D. You will then be assigned your accommodation. The majority of hotels’ check in is between 2:00 PM & 4:00 PM. It is recommended to pack essential items in your carry on luggage.
During your stay
Customer care
Should you require assistance with the hotel portion of your package, please call Air Canada Vacations Customer Care department toll free at 1 800 296-3408 or e-mail us at: prevoyageclientele@vacv.com.We are at your service seven days a week; from 8 a.m. to 9 p.m. ET, Monday to Friday; and from 8 a.m. to 6 p.m. ET, Saturday and Sunday.
Local Air Canada offices (for air ticket inquiries)
For inquiries relating to your airline tickets, please contact the Air Canada Vacations Customer Care department above. For flight arrival and departure information dial (876) 973-7299 or (876) 973-7646.
Shopping
Stores are generally open from 9 a.m. to 5 p.m. daily and closed on Sunday.
Currency
Jamaican & US dollars are the legal tenders in all transactions. Traveller's cheques and Canadian or US dollars can be exchanged at the airport exchange bureau, at any bank or your hotel cashier. The best rates of exchange are at the bank and it is recommended to exchange only a little at a time. You can exchange your remaining Jamaican dollars at the airport, providing you have kept your exchange receipts.
Credit cards
Credit cards such as Visa, American Express and MasterCard are accepted. Automated Teller Machines (ATM) are available for international transactions at the airport and some banks.
Banking
Business hours: Monday to Thursday from 8:30 a.m. to 2:30 p.m. and Friday from 8:30 a.m. to 4 p.m. Scotia Bank is the only Canadian bank in Jamaica.
Long distance calls
Please note, if placing a call from your hotel room, ask the hotel operator about connection service charges. Using a pay phone will avoid these service charges from the hotel.
Tipping
Some restaurants will add a service charge to the bill. The General Consumption Tax (16.5%), is always added to the bill.
Electricity
110/120 volts, 50 cycles. For hotels with types of current other than the above, converters are often available free of charge. Canadian flat-in plugs are in general use.
Language
English and Patois.
Your departure from destination
Hotel checkout
Hotel checkout times may vary depending on the property but generally you must vacate the room by 11 a.m.
Duty-free shopping
Duty-free shops are located at the airport and in town. After an absence of 7 days or more, Canadian residents are permitted to return with a maximum of 750 CAD of merchandise per trip without paying duty. Each time you leave Canada for at least 48 hours, you are eligible to declare up to 200 CAD of merchandise. A written declaration may be requested. Each adult is allowed 1 litre of liquor, one (1) carton of cigarettes and 50 cigars duty-free. If you include cigarettes, tobacco sticks and loose tobacco in your personal exemption allowance, only a partial exemption will apply. You will have to pay a minimum duty on these products unless they are marked “Canada - Duty paid”. Canadian made products sold at a duty-free shop will be marked in this way.
Airport check-in
Procedures are the same as for departures from Canada.
Time zone
GMT -5 hours
Entry requirements
It is your sole responsibility to ensure that you - and any child travelling with you - have all the travel documents necessary to enter in, or transit through, each country on your itinerary. Please ensure you verify the requirements for each country as the required documents for the outbound portion of your travel may differ from those required on the return.
Please refer to aircanada.com for complete information on travel requirements.
Baggage
Please refer to aircanada.com for Baggage Information.
Airport check-in
It is recommended that you present yourself at the airport counter of the airline indicated on your voucher 3 hours prior to departure. Air Canada representatives are available to assist you, or you may contact an Air Canada Vacations representative at 1-800-296-3408.
Your arrival at destination
Transportation from airport
All passengers must arrange their own transfers by taxi or bus. There are various options for travel to your hotel depending on your budget and flexibility. The airport are very well served by public transport, shuttle buses and taxis. Car rentals are also available. Transfers are included for Strawberry Hill.
Hotel check-in
Upon arrival at your hotel, please identify yourself at the front desk with your Air Canada Vacations voucher and valid photo I.D. You will then be assigned your accommodation. The majority of hotels’ check in is between 2:00 PM & 4:00 PM. It is recommended to pack essential items in your carry on luggage.
During your stay
Customer care
Should you require assistance with the hotel portion of your package, please call Air Canada Vacations Customer Care department toll free at 1 800 296-3408 or e-mail us at: prevoyageclientele@vacv.com.We are at your service seven days a week; from 8 a.m. to 9 p.m. ET, Monday to Friday; and from 8 a.m. to 6 p.m. ET, Saturday and Sunday.
Local Air Canada offices (for air ticket inquiries)
For inquiries relating to your airline tickets, please contact the Air Canada Vacations Customer Care department above. For flight arrival and departure information dial (876) 973-7299 or (876) 973-7646.
Shopping
Stores are generally open from 9 a.m. to 5 p.m. daily and closed on Sunday.
Currency
Jamaican & US dollars are the legal tenders in all transactions. Traveller's cheques and Canadian or US dollars can be exchanged at the airport exchange bureau, at any bank or your hotel cashier. The best rates of exchange are at the bank and it is recommended to exchange only a little at a time. You can exchange your remaining Jamaican dollars at the airport, providing you have kept your exchange receipts.
Credit cards
Credit cards such as Visa, American Express and MasterCard are accepted. Automated Teller Machines (ATM) are available for international transactions at the airport and some banks.
Banking
Business hours: Monday to Thursday from 8:30 a.m. to 2:30 p.m. and Friday from 8:30 a.m. to 4 p.m. Scotia Bank is the only Canadian bank in Jamaica.
Long distance calls
Please note, if placing a call from your hotel room, ask the hotel operator about connection service charges. Using a pay phone will avoid these service charges from the hotel.
Tipping
Some restaurants will add a service charge to the bill. The General Consumption Tax (16.5%), is always added to the bill.
Electricity
110/120 volts, 50 cycles. For hotels with types of current other than the above, converters are often available free of charge. Canadian flat-in plugs are in general use.
Language
English and Patois.
Your departure from destination
Hotel checkout
Hotel checkout times may vary depending on the property but generally you must vacate the room by 11 a.m.
Duty-free shopping
Duty-free shops are located at the airport and in town. After an absence of 7 days or more, Canadian residents are permitted to return with a maximum of 750 CAD of merchandise per trip without paying duty. Each time you leave Canada for at least 48 hours, you are eligible to declare up to 200 CAD of merchandise. A written declaration may be requested. Each adult is allowed 1 litre of liquor, one (1) carton of cigarettes and 50 cigars duty-free. If you include cigarettes, tobacco sticks and loose tobacco in your personal exemption allowance, only a partial exemption will apply. You will have to pay a minimum duty on these products unless they are marked “Canada - Duty paid”. Canadian made products sold at a duty-free shop will be marked in this way.
Airport check-in
Procedures are the same as for departures from Canada.
Time zone
GMT -5 hours
